Frequency
Psychology interns will complete four Quarterly Internship Feedback forms about their experiences at their sites and with NPTC throughout the year in the areas of support, communication, training and the nine APA Profession-Wide Competencies.
Minimum Levels of Achievement
Site and NPTC goals are to maintain an average score of 3 (Average) or higher in each of the following domains throughout the year:
- Site On-boarding and Orientation (first quarter only)
- Site Support
- Communication
- Training
- APA Profession-Wide Competencies
- Professional Development (fourth quarter only)
Process and Outcomes
Forms are filled out by the interns via webform each quarter. Sites Training Directors and Regional Training Directors are provided with a report of the aggregated feedback for the site for review and discussion. If NPTC has any concerns with the feedback from the forms, they reserve the right to request in-person meetings with the intern and/or site Training Director if necessary. If there are significant concerns at the site, the Regional Training Director may request written plans for site performance improvement following the meeting with the Training Director. Copies of any formal response or performance improvement plans are sent to the Administrative Office and placed in the site member’s file.
In the feedback forms, interns have the option to request in-person meetings with any member of the NPTC Administrative Staff and to redact certain parts of their responses from the report given to site Training Directors for review. If an intern requests a formal in-person meeting to discuss concerns at any point in the year, the Regional Training Director and/or Sr. Vice President of Clinical Operations will schedule a meeting with the intern and/or site Training Director as appropriate. Additionally, the Regional Training Director will conduct meetings with the site Training Directors each year following the submission of the first site visit reports. New Member sites, new external locations, or Member sites returning from Inactive status will always have meetings on-site for their first year. For all other members, these meetings will be conducted on-site every three years and via phone or video the other two years unless an on-site meeting has been requested. All site visits will be scheduled with input from the site Training Director, supervisors, and/or interns to arrive at a mutually convenient time as applicable.